How TopCal Roofing and Roofgent collect, use, and protect your information
TopCal, Inc. ("TopCal," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
TopCal, Inc. owns and operates TopCal Roofing and Roofgent, a software platform used for customer communications, project management, scheduling, estimates, account notifications, contractor services, and related business operations. References in this Privacy Policy to our services include both TopCal Roofing and the Roofgent platform unless otherwise specified.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit topcalroofing.com, roofgent.com, use the Roofgent platform, submit information through our forms, communicate with us by phone, email, chat, or SMS, or engage our roofing and related services.
By using our websites, applications, platforms, or services, you consent to the practices described in this Privacy Policy.
Information you provide directly:
Information collected automatically:
We use the information we collect to:
TopCal Roofing operates Roofgent, which facilitates customer communications through email, phone calls, and SMS messaging.
If you provide your mobile phone number through TopCal Roofing, Roofgent, estimate request forms, contact forms, scheduling tools, customer portals, or related services, you may receive transactional SMS messages related to:
Message frequency varies.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us directly.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We use Google Analytics (GA4), Microsoft Clarity, and similar technologies to understand how visitors interact with our websites and services. These tools may collect anonymous usage data such as pages viewed, session duration, clicks, device information, and browser information.
You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
We do not sell, rent, or trade your personal information.
We may share information with:
Our websites use cookies and similar technologies. These include:
Most browsers allow you to manage cookie preferences through browser settings.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.
This includes SSL/TLS encryption, access controls, secure hosting environments, and other industry-standard security measures.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
California residents may have rights under the California Consumer Privacy Act (CCPA), including:
To exercise your rights, contact us using the information below.
Our websites and services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children under 13.
Our websites may contain links to third-party websites and services.
We are not responsible for the privacy practices of those third parties.
You may request deletion of personal information collected through TopCal Roofing, Roofgent, website forms, customer accounts, communications, or related services.
To request deletion:
We may retain information when required by law, warranty obligations, tax requirements, licensing requirements, contractual obligations, or legitimate business purposes.
We may update this Privacy Policy from time to time.
The "Last updated" date above reflects the most recent revision.
Continued use of our websites, applications, platforms, or services constitutes acceptance of any updated Privacy Policy.
TopCal, Inc.
530 S. Lake Ave
Pasadena, CA 91101
Phone: (844) 867-2259
CSLB License #1112937
Email: [email protected]